Frequently Asked Questions
All of our items are 100% authentic. All items are sourced from trusted suppliers and are we personally authenticate all products before they are listed for sale. On the extremely rare occasion that your item is proven to be inauthentic, a full refund will be provided.
We can also have the item authenticated by a trusted authenticator for an additional fee for your added comfort. Incase that it missed our strict authentication process and the item is proven inauthentic by the trusted authenticator, we will be sure to refund 100% of your payment.
To meet the increasing client demands, all sales are final. We have a no return, no refund policy if you change your mind after purchasing. Please review all pictures and feel free to ask questions or request additional pictures/videos before making a purchase.
We are based in Auckland, New Zealand.
We deliver to New Zealand and Australia, for delivery outside of these regions, please contact us.
Absolutely! Please send us a sourcing request via our Instagram account, @aanotheraarchive or contact us via our website.
Your request should include the following details:
- Name of the item
- Ideal condition
- Your budget
Thank you!
All products are listed in New Zealand Dollars (NZD).
Please allow 1-2 business days for your order to be shipped, once shipped please refer to the estimated delivery times below:
New Zealand - North Island: 1-3 business days
New Zealand - South Island: 1-4 business days.
Australia: 7-14 business days.